Covid-19

COVID Screening Questions – these will be asked before every visit to our clinic. If you answer yes to any of these questions, you will have to delay your appointment and discuss your status with the Health Unit.

  1. Have you had close contact with anyone with acute respiratory illness or travelled outside of Ontario in the past 14 days?
  2. Do you have a confirmed case of COVID-19 or had close contact with a confirmed case of COVID-19?
  3. Do you have any of the following symptoms:
  • Fever
  • New onset of cough
  • Worsening chronic cough
  • Shortness of breath
  • Difficulty breathing
  • Sore throat
  • Difficulty swallowing
  • Decrease or loss of sense of taste or smell
  • Chills
  • Headaches
  • Unexplained fatigue/malaise/muscle aches (myalgias)
  • Nausea/vomiting, diarrhea, abdominal pain
  • Pink eye (conjunctivitis)
  • Runny nose/nasal congestion without other known cause

June 1 Update

Cor Maximus is excited to announce that the clinic will be OPEN as of June 3, 2020!!

In order to meet our commitment to patient safety and comply with the Ministry of Health guidelines, you will notice some changes when you arrive at the clinic. Please read our COVID-19 Clinic Procedures below prior to your visit.

Booking an Appointment

We are asking patients to help us maintain a healthy and safe environment in our clinic by answering pre-screening questions prior to your arrival. Clinic staff will collect screening information at time of booking and again in person at time of appointment. The screening questions will apply to those that accompany patients, parents, care-givers, etc. You will be verbally asked the prescreening questions upon each visit.

Appointment Day

We ask that you arrive just prior to your scheduled appointment time. If you are early, we will request that you wait in your car. Unfortunately, children are no longer able to accompany a parent to appointments. Caregivers that are required to accompany a patient to an appointment are encouraged to wait outside the clinic until the appointment is completed, unless they are needed within treatment room for direct support of the patient.

Please leave your personal belongings in your vehicle or at home as much as possible. You are required to wear a mask during your visit to the clinic. If you do not have a mask, one can be purchased at the clinic for a fee of $3.00. Please do not bring gloves, we will ask you to remove them upon entry. Gloves are a false sense of security and do not replace hand washing.

Upon entering the building, we ask that you wash or sanitize your hands, and do this again before leaving the clinic.Your mask must be on before entering the clinic, and must be worn properly for the duration of the visit.

Payment

Upon completion of your appointment you will be directed to the reception area to pay, purchase any required/needed items, and rebook your appointments. We ask that you only approach the reception area one person at a time and maintain social distancing in the waiting room area. To minimize contact, receipts will now be e-mailed (whenever possible) to the e-mail address on file. We also encourage you to pay via debit/credit card via the tap option when possible.

COVID-19 Clinic Safety Measures

Cor Maximus wants to reassure all patients that our clinic is a safe environment for everyone. Under the direction of the College of Chiropractors of Ontario, College of Physiotherapists of Ontario, College of Massage Therapists of Ontario and the Ministry of Health, guidelines have been drafted to ensure everyone’s safety. The safety of you, your family members and our staff is our number one priority. Our booking and treatment/appointment procedures have been modified to maintain physical distancing requirements that take priority over occupancy limits. Members of the public must adhere to the two metre distance rule during their time in the clinic.

We have also acquired all the necessary PPE essentials in protecting and preventing the spread of COVID-19. All sanitization products follow the Health Canada guidelines from hand sanitizers, hand wipes, and disinfecting products. Hand sanitizers all contain 60-80 percent ethanol or 60-70 percent isopropanol mixtures and appropriate DIN numbers. Environment cleaning and disinfection is essential to avoid the possible spread of COVID19. All our products contain an 8 digit DIN number approved by Health Canada. ONLY approved disinfectants with a virucidal claim are appropriate for the elimination of viruses in a clinic environment.

We will be disinfecting all patient contact items between each patient use. Examples are but not limited to treatment tables, treatment tables, headrests, chairs, ultrasound machines, Interferential machines, all equipment, contact surfaces, exercise equipment, therapeutic tools, devices, diagnostic tools, procedural work surfaces, commonly touched areas, light switches, door handles, counter tops, touch screens/mobile devices, keyboards, payment machine, clipboards, pens, towels, etc. We have eliminated all books, magazines, toys, remote controls, literature, brochures, paper receipts, self-serve candy dishes and water dispensers. Open unsealed consumables are not permitted in the clinic.

We will still have our 24 hour cancellation policy in place with leniency toward illness related circumstances. We will not charge anyone for a missed appointment who suddenly comes down with symptoms of an illness or a member of the family that requires immediate attention.

If you have a fever, are taking medications to reduce a fever, have a cough, shortness of breath, difficulty breathing or have been exposed to someone with COVID-19 in the last 14 days, please reschedule your appointment and contact your doctor. We will also cancel our day if we have any symptoms that put you at risk.

Let’s stay safe, be kind and remember that physical distancing, hand washing and not touching our face are our best protection.

Thank you for your understanding in these challenging times.